Sue Trombley has more than 25 years of information governance consulting experience. Prior to her current role, Trombley led Iron Mountain’s Consulting group responsible for business development, managing a team of subject matter experts, and running large engagements. Trombley holds a Master’s degree in Library and Information Science and recently was certified as an Information Government Professional. She sits on the AIIM Board, the University of Texas at Austin of School of Information Advisory Council, and is President of the Boston ARMA Chapter. She is Iron Mountain’s representative on the newly formed Information Governance Initiative and is a frequent speaker at association events.

Hana has more than 14 years’ experience as an Information Governance expert, primarily working within financial services. She specialises in the development of information risk strategies, policies, compliance and risk management for records management, information security, and data privacy. Hana’s role involves developing governance frameworks aligned with business, legal, and regulatory requirements and leading large-scale, international records management improvement programs.

Jay has spent most of his career at the intersection of law, technology, and risk/control. His current focus is on controls to right-size data retention, ensuring that necessary information is properly retained while avoiding over-retention and clutter. This includes upholding standards and controls for application development, managing governance of backups and other storage, providing appropriate solutions for record archiving, and maintaining retention schedules for e-comms and other records.

Arlette Walls joined Iron Mountain over 4 years ago as a Global Records and Information Manager, managing Iron Mountain’s internal RIM programme. Her experience comes from 15+ years in the life sciences industry, leading global and cross-functional initiatives in records management, compliance, risk and data privacy. While working in the biotech industry, she also served on the PRIMO board (Pharmaceutical Records and Information Management Organisation).

As an Information Governance Professional (IGP) and Certified Information Governance Officer (CIGO), she advocates collaboration with IG stakeholders such as Legal, Risk, IT, Security, Privacy and business units. One of her approaches is to use their ongoing projects or initiatives to drive good information lifecycle management and contribute to the organisation’s strategic objectives.