Iron Mountain
Key trends and topics about the journey to become a “Paperless Bank.”
Feb 02 | 01:00 PM EST
The webinar will be led by a panel of industry leaders, discussing the various challenges they face and their respective paperless journeys, with time for an open Q&A.

You will explore the following Paperless Banking themes:

  • Optimizing the Branch - how customer and teller experiences are impacted by paper-based processing
  • Unified & Protected Customer Data - how to unify all customer records into a 360° view across physical and digital records, and ensure sensitive data is securely protected
  • "Front-to-back" - integration from the front office to the back office, and the role paper digitization plays in driving efficiency
  • M&A - how consolidation, acquisition, or divestiture of branch footprint is impacted by paper customer records and operational files
  • Disaster Recovery & Business Resilience - Protecting customer records from floods and natural disasters
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Ellen Lalwani
Ellen Lalwani | Executive Vice President, Chief Banking Officer:

Mrs. Lalwani joined Lakeland Bank in August 2008 as Senior Vice President, Director, Retail Sales and has more than 20 years of retail banking experience. Before joining Lakeland Bank, where she currently serves as Executive Vice President, Chief Banking Officer, Ellen was previously employed by TD Bank, Key Bank, Hudson United Bank, and began her banking career at Chase. Mrs. Lalwani earned a bachelor’s degree in finance with a minor in economics from St. John’s University and graduated with an M.B.A. from Strayer University with a Welch Scholar designation.  Ellen graduated from the American Bankers Association Stonier Graduate School of Banking. She has earned an Aresty Scholar designation from The Wharton School of Business. She currently attends Capella University pursuing doctoral studies in leadership and management.  Ellen is an Advisory Board Member to the American Banker’s Association Stonier Graduate School of Business and the Wharton School of Business Leadership Program. 

Ellen has been awarded the 2019 NJ Biz Best 50 Women in Business, the ROI Women Influencers award in 2021, and the NJ Bankers Association Inaugural Woman of Impact Award for 2022.

Nishanth Varanasi
Nishanth Varanasi | Senior Director - Business Automation Solutions:

Is a fintech product and platforms specialist who works with business leaders to improve client engagement, drive operational efficiency and create new revenue through technology innovation. After spending over two decades working in super-regional banks, product companies and management consulting firms, Nishanth understands what truly causes business transformation – rewriting policies and procedures to become client-centric; defining a robust technology strategy & operating model; executing nimbly, while adapting to changing market dynamics. Nishanth currently works at FIS Global as Senior Director of Business Automation Solutions, responsible for a global initiative to transform FIS’s products and services. Prior to FIS Global, Nishanth held distinguished consulting and industry roles at Comerica Bank, KeyBank, Fifth Third Bank, S&P Global, FedEx, SunTrust Bank and Cognizant. Nishanth is passionate about the future of technology for Financial Services businesses and his professional pursuits have resulted in noteworthy industry outcomes, to name a few – Data and digital channel products for Treasury Services, Voice AI and conversational banking products, Paperless banking solutions for Cards and Retirements operations, Global end-of-day custom index platform, Mobile and web banking products, Payment API products, Omni channel & client insights solutions and a Global revenue management platform.

Raj Nukala
Raj Nukala | Chief IT Security Officer (CITSO):

Is a seasoned Technology veteran with strong experience in Cyber Security, IT Strategy, Digital Transformation and Portfolio modernization. Prior to his current role as the CISO at Flagstar Bank, he was the CIO for a Consumer products company and the Emerging markets subsidiary of a major Healthcare Payer. He brings a unique perspective to the Technology driven business acceleration with a blend of experience in technology and cyber security leadership roles.  

Olivia Markbreiter
Olivia Markbreiter | Director of Strategic Deals:

Is the Director of Strategic Deals for Iron Mountain, with a focus on the banking sector. She specializes in retail banking as a former management consultant for the community, regional, and super-regional sector.
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