Sue Trombley, MLIS, FAI, is Managing Director of Thought Leadership at Iron Mountain. Trombley led Iron Mountain’s Information Management Consulting group for 10 years managing a team of subject matter experts and running large engagements. She now conducts research to share with the Information Management community at large by hosting webinars, blogging, and speaking at association events. She sits on the University of Texas at Austin School of Information Advisory Council, is a past AIIM Board member, and is a past ARMA regional advisor and past president of its Boston Chapter. She is ARMA Fellow #51.

Steve Matthews has over 20 years of experience delivering information governance programs globally, from Fortune 500 clients to small and medium enterprise clients. His areas of expertise include implementing complex software solutions and assisting with change management, data privacy, and digital transformation processes. He holds a Masters in Health Informatics from Southampton University.

Chantel Johnson has spent her career in the Data Management field. She started her journey at Citi in an internship program for college students. Upon graduation, she was hired full-time into a rotating management program. Chantel spent the next 10 years at Citi learning the various business areas as it pertains to Data. She then spent two years as a Data Management Consultant with EY traveling across the US working with various financial firms. Chantel finally arrived at Bank of China where she has been for the last eight years leading the Data Governance and Record Retention program. She is a Vice President within the Chief Data Office. For the past five years, she has built out the Record Retention program from the ground up. Chantel holds a Bachelor’s degree in Information Technology from Briarcliffe College and a Master’s degree in Information Systems from Stevens Institute of Technology. She is a board member in Community Board 12 and an active member of Delta Sigma Theta Sorority, Inc.